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Terms & Conditions

Terms and Conditions

1.0 Scope

The Print Source ensures the adequacy of requirements prior to their communication to a supplier.

2.0 Requirements

  • 2.1 General
    • The processes, products to be provided including the identification of specifications, drawings, process requirements, instructions and other relevant technical data;
  • 2.2 The approval of:
    • products and services;
    • methods, processes and equipment;
    • the release of products;
  • 2.3 Competence, including any required qualification of persons;
  • 2.4 Control and monitoring of the suppliers performance to be applied by The Print Source, Inc.;
  • 2.5 Design and development control;
    • 2.5.1 critical items, including key characteristics;
  • 2.6 Ensuring that persons are aware of:
    • their contribution to product or service conformity;
    • their contribution to product safety;
    • the importance of ethical behavior;
  • 2.7 The supplier shall notify, in writing to The Print Source Inc., with a minimum of 30 days notification of changes in costs, product definitions, and/or process changes of suppliers, changes of manufacturing facility location or organization, is required to obtain written authorization for the changes prior to making delivery;

3.0 Quality Clauses

  • 3.1 Supplier must have in place fundamental methods of inspection, demonstration, test, and analysis;
    • 3.1.1 including production process verification;
  • 3.2 Implement a quality management system and use customer-designated or approved sub-tier suppliers, including processing sources;
  • 3.3 Notify The Print Source of nonconforming processes, products or services and obtain approval for their disposition;
  • 3.4 Prevent the use of counterfeit products;
  • 3.5 Notify The Print Source, Inc. of changes to processes, products or services, including changes of external providers or location of manufacture, and obtain their approval;
  • 3.6 Flow down to their suppliers applicable requirements including customer requirements;
  • 3.7 Retain documented information, including retention periods and disposition requirements as required by contract;
  • 3.8 Supplier to provide manufacturer Certificate of Compliance and Certificate of Analysis with product upon request;
  • 3.9 First article inspection required upon request. Include first article inspection report with first shipment upon request;
  • 3.10 In the regular course of business, The Print Source, Inc. may reject, refuse acceptance, or revoke acceptance (“rejection” herein) of any or all of the goods, or any tender thereof which is not strictly in conformance with all of the requirements of an order, and by notice, nonconforming label, or other communication, notify the supplier of such rejection;

4.0 Facilities and Equipment

  • 4.1 Calibration:
    • 4.1.1 Each gauge calibrated for the buyer must be accompanied by a Calibration Certificate.
  • 4.2 The following is the minimum information that must be included on the Calibration Certificate:
    • Date of calibration,
    • Last calibration date and next calibration due date,
    • NIST trace number or foreign equivalent,
    • NIST date or foreign equivalent,
    • Statement that the calibration meets one of the following calibration system standards: ANSI/NCSL Z540-S, ISO 10012-1, or MIL-STD-45662A.
  • 4.3 The Print Source, Inc. shall have the right to audit supplier’s records at the supplier’s facility. Supplier records shall be reasonably accessible during normal business hours for verification through audit and analysis by The Print Source, Inc.